Personal Data may be collected about you by a number of methods including, but not limited to; Product Purchases (collecting your contact details, method of payment, your bank details), Enquiries or Communications with us (collecting your contact details and any other information relevant to your case), Signing up as a Member of Kano Health and Fitness (collecting your contact details), Registering your interest in our products or services (collecting your contact details), Client Consultations and Health Declarations (contact, medical and any other relevant details).
Using Your Personal Information
Your Personal Data shall be used solely for the purposes listed below and will be deleted when keeping your data is no longer required. Usage of information includes; identification of customers, processing customer purchases / orders, marketing analysis and customer profiling, communication regarding products similar to your purchase history by means of which you have not opted out of, communication with you regarding any product or service we offer, have offered, offer in the future, by means of which you have not opted out of, genuine legal cases or regulatory purposes whereby your Personal Information may be required, detection / prevention of fraud, detection / prevention of loss, track and trace systems for the prevention of a COVID-19 outbreak. If you have signed up to the 'Get Up and Go' Bootcamp Session we may share your contact details (including, but not limited to, name, student number and email) with The University of Gloucestershire for purposes for attendance tracking. In the event of an outbreak of COVID-19, we may attempt to contact you to advise you to self isolate or get a test, we will do this by any means of contact details which you have provided us with.
Kano Health and Fitness is created, hosted and maintained on Wix.com platform. This platform allows us to sell products to you but also assists in safe, secure and legal storage of your information on their database and other Wix.com application. All data with Wix.com is secured with a firewall on their servers. All information given to us from you is encrypted with SSL (Secure Sockets Layer) software. Collecting, storing and disclosing any personal information we hold is regulated and on request of any data, proof of identity may be required. Any information collected in physical forms, including, but not limited to, consent forms, physical activity readiness questionnaire, and other pre-plan forms, will be stored securely in a locked, fireproof safe, and used solely to assist in Personal Training, Sports Massage, marketing / research and track and trace purposes solely related to Kano Health and Fitness. You may be contacted regarding any product or service we offer, have offered and / or offer in the future, by means of which you have not opted out of. Your information may be shared with local and governmental authorities where we feel there is a genuine health and safety concern, at which point we may inform you (if appropriate). We will not share any other information with health care professionals, or third parties unless we have written permission from you prior. Any information received over email, including (but not limited to) technical assessment videos and any forms prior to prescription is stored securely on a password-protected drive.
Communication over the Internet, Third-Party Websites and Links
We may send out emails regarding our products or services. You are given the opportunity to opt-out of this option by means listed in this policy. This choice can always be changed by emailing us with the email address set out below. Use of email or other forms of communication over the internet, unless encrypted, will not be secure and Kano Health and Fitness cannot accept responsibility for any loss of your Personal Data or access obtained by any unauthorised person.
There are a number of cookies which we may collect and store. They follow three categories. Category 1 cookies are for use of the website, these are necessary to navigate around the website and obtain access to secure areas of the site. You will not be able to use some services such as shopping baskets if these are not provided. Category 2 cookies track webpage usage and common feature used to ensure effective running. All information held is anonymous and personal data is not stored. Category 3 cookies hold the personal information yet this is anonymised. They store information such as usernames, language settings and regions. They further enhance the smooth running of the website specific to an individual.
If you are aware that we are holding inaccurate or outdated information about yourself then please contact us and we can correct this information.
Our email address is firstname.lastname@example.org